Terms and Conditions

Effective Date: July 21, 2025

Welcome to Ernest Steamers. By accessing or using our website (https://erneststeamers.com) and services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By visiting our website and/or using our cleaning services, you agree to comply with these Terms and Conditions. If you do not agree, you must not use our website or services.

2. Services Provided

Ernest Steamers provides the following services:

  • Carpet Cleaning
  • Upholstery Cleaning
  • Tile and Grout Cleaning
  • Area Rug Cleaning
  • Commercial Carpet Cleaning

The details, pricing, and availability of services are subject to change without prior notice.

3. Booking and Payments

  • Bookings can be made via phone, email, or website contact forms.
  • All payments must be made at the time of service or as otherwise agreed.
  • Failure to make payment may result in cancellation or refusal of future services.

4. Refund Policy

We operate under a no-refund policy. However, if you are dissatisfied with our services, please contact us within 24 hours, and we will make reasonable efforts to resolve the issue.

5. No Account Creation

Our website does not offer user account creation. All interactions are handled via inquiries and bookings.

6. Intellectual Property

All content, images, logos, and text on this website are the property of Ernest Steamers. You may not copy, distribute, or use them without prior written consent.

7. Limitation of Liability

We strive to provide high-quality services, but we do not guarantee specific outcomes. Ernest Steamers shall not be liable for:

  • Any indirect, incidental, or consequential damages.
  • Loss of property or data resulting from service use.

8. Cookies and Analytics

We use Google Analytics and cookies to track website performance and enhance your user experience. By using our site, you consent to this.

9. Third-Party Links

Our website may contain links to third-party sites. Ernest Steamers is not responsible for the content, accuracy, or privacy practices of these external websites.

10. Changes to Terms

We may update these Terms at any time without prior notice. Changes will be posted on this page with an updated effective date.

11. Governing Law

These Terms are governed by the laws of the State of Illinois, United States.

12. Contact Information

If you have questions about these Terms, please contact us:
Email: info@erneststeamers.com